CottageCare House Cleaning in Lake Norman, NC

I won a free home cleaning in a giveaway at the local Matthews Chamber of Commerce. For a free cleaning, I had only moderate expectations. But these folks were outstanding! The cleaning rep showed up 10 minutes before the scheduled time, and was totally thorough in delivering a quality cleaning. Furthermore, they went way beyond what I expected them to do. I've since come to understand that overdelivering is a hallmark of Cottage Care. I highly recommend them.

Cottage Care has provided us services faithfully for 15 years and in two different houses. We appreciate their customer service and interest in ensuring a good job is done. We have always been impressed with the trustworhiness of their employees. People at this company are hard working and reliable. Thank you, Cottage Care! .

We appreciate the service and kindness received from CC over the past years. Sandy has always made ever attempt to accommodate our scheduling requests and is so pleasant about it. Really enjoy her weekly reminder! Nasheaka and Christy are wonderful; no way I can lose with either of them. And did I say how wonderful it is on Friday afternoons to walk into a beautifully cleaned home to enjoy for the weekend!

They are always there on time. They do extra things to help. I have arthritis and two little dogs. My dogs take my socks under the bed and I cannot get them. When Cottage Care comes, they sweep all of the socks out from under the bed and put them in the laundry basket. They are very kind to my dogs.

Cottage Care has served our family and our home with the care we need and require. We greatly appreciate all the services of Cottage Care.

Employees are friendly and their work is always above expectation.

Cottage Care provides excellent service in cleaning my house every other week. I am completely satisfied.

We have been customers of Cottage Care for 22 years, I think. Over the years our price has risen with advance notice and moderation. We only use the service once a month, but we are most often assigned to the same cleaner. The office is easy to call, eager for feedback, and willing to come back and clean things that were missed. Only once in all this time has our cleaning been cancelled on the morning it was expected, and that was because of the cleaner's illness. They came the very next day. I trust the cleaners to be in my home alone. They are of the highest caliber. We even encouraged a long time cleaner through college and went to her graduation!! I have only good things to say about Cottage Care!

Used this service for years I recently retired. Was always pleased with the service and quality of staff.

Your people do a wonderful job my apartments always looks great.

I have only used cottage care for a brief time so far they do a good job cleaning and are very professional.

We've been with CottageCare Charlotte for about ten years. They come every other week, and we're very pleased with the service. Max and Sonya are really nice folks to work with. They do a conscientious and complete job, pay attention to the small stuff, and go the extra mile if needed. They're very easy to work with in terms of customizing your cleaning requirements. They're also just very nice, personable people to work with!

I have been a customer of CottageCare Charlotte for exactly a year. They clean my house every other week, which has been very helpful since I recently had another baby. Their staff is thorough, reliable, and personable. They always do a great job cleaning, and remember to lock my house when they're scheduled at a time when no one is home. They call every other week to remind us about the appointment, which I also appreciate. I recommended CottageCare to my boss, who now also uses their service.

I've had my house up for sale, and CottageCare Charlotte has been coming every week for a few months. They've been great! They're very friendly, and it's been getting cleaner and cleaner. I didn't know it could get so clean!

Satisfied with services. Thank you!

The Cottage Care people are professional and did an excellent job of scheduling us right away, and cleaning the office well.

"I received professional, courteous, perfectly clean service! Thank you!!!"

Thank you for dependable and great service. The girls that come into our home are sweet and do a fabulous job!

We had another cleaning service before CottageCare and we were not pleased with it. In a flier that came to our mailbox from CC we decided to give them a try. What a difference! The service is excellent and we appreciate the office working with us when a day needs to be changed, which was one of our beefs with the other cleaning service. We have loved all of the ladies that have come to clean, as they have all been thorough, professional, and friendly. We hope to continue with CC for many years. Thank you, CC, for making our lives easier.

Cottage care has been taking care of our house for past 10 years. Every week when I come into my home, I am still just as excited to smell and see a clean home as I was the very first time they cleaned it. I feel so fortunate to be able to provide such a nice experience for me and family.

House looked beautiful!

I will definitely recommend Cottage Care and will hire them again in the future.

This company does a great job, they are dependable, friendly, trustworthy and I would highly recommend them.

We used them to keep our house ready to show when we were selling and to clean our new house before we moved in. We felt so good about the work they did and the nice helpful ladies they sent to help us. WOW we were cared for during this process. Took much pressure off showing our home. The cleaning of the new home really made it even more special. It was a fabulous feeling...

I have used them twice so far. They do a fabulous job. They are prompt and on time. They called before they came. They do what they say they are going to do. They're absolutely great. I highly recommend them.

I got what I was hoping for. I am very pleased in all aspects.

Cottage Care knew I was a first time customer - everyone I spoke to was pleasant, professional, helpful and made me feel as my business mattered to them. They asked questions about my needs (room by room), pricing according to my needs (very reasonable pricing), and confirmed they had it right before hanging up with me. They also followed up to make sure I didn't have any questions and helped me understand what to expect a few days and then the day before, including a video of their process. They arrived on time, were thorough, inspected what was completed to ensure all was done and I was happy. They also followed up a few days later to make sure I was satisfied, which I was. Cottage Care made me feel like I was a valued customer, and that they were there to do what I needed - they did not push their agenda on me. I would recommend Cottage Care to others and I would definitely use Cottage Care again. (Thanks Maxine for a beautiful job).