How to choose the best cleaning service? | CottageCare

Everyone could use their help keeping their homes clean. A professional cleaning service can lend a helping hand temporarily or over a longer period, depending on your specific needs. But when it comes time to find a partner, how do you choose the best cleaning service? 

If you’ve never had to hire a professional cleaner before, the process can seem a little bit intimidating. When you do your research and ask the right questions, you can find the right cleaners for your home. 

Here’s what you need to know about choosing the best cleaning service.

Interview the Potential Cleaning Services

The first step towards working with any cleaning service is conducting an informational interview to get your questions answered. The interview time should ensure that you and your cleaning company are on the same page and there are no hidden charges or surprises when work begins. Some of the questions you should ask include: 

  • How will you bill me for service: by the hour, by the project, or by a flat fee per visit? 
  • Will you provide your own cleaning supplies and equipment, or will I need to provide them?
  • When do you conduct cleaning in my home? Do you have availability aound my schedule?
  • Do I need to be home for the cleaners to work?
  • What do I need to do with my pets when you clean? 

Answering these essential questions — as well as anything else you may be curious about — will help you determine if the cleaning services are the right fit for your home. 

Make Sure the Cleaning Service Is Insured and Bonded

Home cleaners do delicate work around your home every time they are on the job. This can involve getting on ladders to dust cabinets and shelving, or working around fragile items. If they were to slip or fall or break a priceless item as they cleaned, you could be held responsible if the cleaning company is not licensed or bonded. 

Before hiring any cleaning service, ensure its workers are insured and bonded in your state. A robust insurance policy protects their employees if they should get injured while at your home, and holding a bond protects your home from any damages that may happen at your home. This vital step ensures you’re choosing the best cleaning service for your family.

Ensure the Cleaners are Background-Checked

Any time home cleaning services come to your home, they are not only around your family, but also potentially have access to valuable information. This goes beyond your name, address, and the names of your family members, and could potentially include items like ID cards, passports, credit cards, and other sensitive information you wouldn’t want in someone else’s hands. 

When you’re searching for the best cleaning service, it’s critical to make sure that the cleaning teams are not only background checked, but that their credentials are also verified. This step will give you peace of mind that the service’s team is not just good at cleaning, but can also be trusted to work in your home. If your first service does not offer the assurance of background checks, it might be time to search for a new partner. 

Check for References and Recommendations

While background checks on cleaners are crucial, it’s equally important to make sure you are hiring the best cleaning service by looking up the company’s history as well. Before signing any agreement, be sure to ask the company for their own references and recommendations from other homeowners they have served. 

If your company does provide references, be sure to call them and ask about their qualifications and how satisfied they are about the level of service they provided. These references can give you an unbiased understanding of how professional the company is, and to the quality of work they can provide for your home. 

Recommendations can also commonly be found online at many of the websites you already visit. Be sure to look for ratings and recommendations on sites like Facebook, Google, Angi, and other home services websites. These opinions can give you insight into how other people felt about the level of cleaning service in their homes. 

Looking for a Specific Cleaning Service?

Need to choose the best cleaning service in your area? Look no further than CottageCare. Our cleaners are some of the best in the business, offering a full range of services to keep your home in pristine condition. Some of the services we offer include: 

Home Cleaning Services in Your Area.

CottageCare cleans homes in dozens of locations across the United States and three in Canada. Find the location nearest you and request a quote, or give us a call for the most up-to-date cost of house cleaning services near you.